Organizational Development (O.D.) is the field of study and practice
that focuses on various aspects of organizational life; aspects
that include culture, values, systems and behavior.
The goal of O.D. is to increase organizational effectiveness and
organizational health, through planned interventions in the organization's
processes or operations. Most often, O.D. services are requested
when an organization (or a unit within an organization) is undergoing
a process of change.
At Clarity Works! our approach to the O.D. intervention
is unique. Most traditional interventions start with a gap analysis,
comparing 'where we are' to 'where we should be' or 'where we want
to be'. The ultimate outcome of this traditional problem-solving
approach is usually a focus on the deficits, failures or lack that
produced the gap. It often involves pointing fingers and placing
blame which can be detrimental to the organization.
At Clarity Works! the focus is on looking for the good
stuff! Interventions are designed to uncover and leverage the
root causes of your success. While an analysis of what is
wrong might be necessary in technical or medical situation, when
human beings are involved there is more value in the positive focus
of an Appreciative Inquiry, one that is designed to appreciate
the strengths and life-giving forces of the organization.
Appreciative Inquiry (Ai) is quickly becoming the most popular
approach to organizational growth and change in use today. Since
its inception in the 1980's at the Weatherhead School of Business,
as the brainchild of Dr. David Cooperrider, Appreciative Inquiry
has literally been used around the world by governments, non-profits
and businesses, large and small.
Appreciative Inquiry was a key process as 5000 Manhattan
residents sought consensus on the rebuilding and memorial to be
placed at Ground Zero.
Appreciative Inquiry was the basis for the highly successful
"Imagine Chicago" community development project that has
spawned 100's of 'Imagine' projects world-wide, including Imagine
Nepal, Imagine London, and Imagine Cape Town.